Pricing

Pay for outcomes, not seats.

We charge for meetings booked, tickets resolved, hires made, visits completed. Headcount can fall while value rises. Procurement is happy.

Plans

Three plans. Outcome billing on every one.

Starter

$2,500 /mo + outcomes

For teams of 5–25 ready to retire one legacy logo.

  • Up to 1,000 captured events / mo
  • 1 vertical record
  • Standard integrations
  • Email support
  • SOC 2 Type II
Talk to sales

Growth

$8,000 /mo + outcomes

For teams of 25–250 doing serious vendor consolidation.

  • Unlimited capture
  • Up to 3 verticals
  • Advanced policy engine
  • Dedicated CSM
  • HIPAA / FCRA modules
Most popular

Enterprise

Custom

For 250+ users and regulated environments.

  • Customer-managed keys
  • VPC / on-prem
  • Custom verticals
  • 24/7 support + SLA
  • Procurement / RFP support
Contact us
Outcome menu

Pick what to pay for. We meter it transparently.

M

Meeting booked

$25 per qualified meeting (sales).

T

Ticket resolved

$3.50 per Tier-1 auto-resolution (MSP).

H

Hire made

$300 per closed hire (recruiting).

V

Visit completed

$8 per signed/billed visit (field service).

What's always included

No upcharge fishing.

A

Unlimited users

Stop counting seats. Stop hiding admin accounts.

B

All integrations

Including Salesforce, Workday, Epic, Snowflake.

C

SOC 2 + audit logs

Type II report on demand. SIG-Lite pre-completed.

Compare

Recordly vs. legacy seat-based.

DimensionLegacy SaaSRecordly
Pricing unitPer seatPer outcome
Headcount taxYes — punishes growthNone
Implementation cost$50k–500kIncluded
Procurement cycle3–9 months2–6 weeks
Time to valueQuartersWeeks
Procurement-friendly

We meet you where compliance lives.

M

MSA

Standard MSA + DPA in 24 hours; redlines welcomed.

S

Security

SOC 2 Type II, ISO 27001 in flight, HIPAA, PCI as needed.

R

Refunds

Outcome credits if SLA misses. Plain English.

"Procurement signed in 11 days. Unheard of for a category-creating vendor."
— Riya N., CFO, Northwind Logistics
Customers on outcome billing

What this looks like in production.

N

Northwind

2,400 qualified meetings booked in Q1. Platform + outcome bill: $94k. Replaced $310k in legacy SaaS spend.

F

FieldPath

38,000 Tier-1 tickets resolved by agents. Outcome bill: $133k. Saved 6 FTE hires.

O

Outboundly

47 hires. Outcome bill: $14.1k. Cancelled $48k of legacy ATS + sourcing tools.

FAQ

Pricing questions.

Is there a free trial?
Yes — a two-week observation pilot, listen-only, on your real data.
What if outcomes are unpredictable?
Caps and floors are part of every contract. No surprise bills.
Multi-year discounts?
Yes — 10% on 24-month, 15% on 36-month, on the platform fee.
Can we mix and match outcomes?
Yes — most customers use 2–3 outcome metrics in a single MSA.

Pricing built for what you actually want.

Custom quote in 24 hours.

Book a demo See pricing